Privacy policy
How Design Luxembourg collects, uses and protects the personal data of site visitors and members.
Data controller
The controller of the data collected on this site is Design Luxembourg asbl, Design Hub, 42, rue de Hollerich, L-1740 Luxembourg (RCS F3162).
For any question about your data: email hidden; JavaScript is required.
This policy is drawn up in accordance with Regulation (EU) 2016/679 (GDPR).
Data collected and purposes
Contact form
The information you enter (notably your name, email address and message) is used solely to answer your request. Legal basis: Design Luxembourg’s legitimate interest in answering the requests it receives. Retention period: [To be completed].
Membership and members’ area
To manage your membership and your access to the members’ area, Design Luxembourg processes your identification and contact details, your professional profile and the status of your membership fee. Legal basis: the performance of your membership. This data is kept for the duration of the membership, then [To be completed: period after membership ends].
Designers’ directory
Members may appear in the site’s public directory, which shows their profile information: name or studio name, disciplines, locality, website, social networks and image. [To be completed: legal basis for publication, and how to ask to be removed from the directory.]
Newsletter
You subscribe to the newsletter through a form provided by Brevo. Your email address is used solely to send you the newsletter, on the basis of your consent. Every issue includes an unsubscribe link.
Donations
Donations are collected through the Focuna platform, which processes payment data under its own responsibility. [To be completed: data passed on to Design Luxembourg, for instance for a tax receipt.]
Spam protection
The site’s forms are protected by Google reCAPTCHA, which analyses certain technical information (IP address, interactions with the page) to tell a person from an automated program. Legal basis: the legitimate interest in securing the site. Google’s Privacy Policy and Terms of Service apply.
Audience measurement and external content
Audience measurement and embedded videos are only enabled with your consent. Details are given on the Cookies page, linked at the bottom of every page.
Service emails
Emails sent by the site (confirmations, password resets, form notifications) are delivered through the MailerSend service.
Server logs
Like any web server, the site’s server keeps connection logs (IP address, date, page requested) that are needed for its security and proper operation. Retention period: 52 days, after which they are deleted automatically.
Recipients and processors
Your data is intended only for authorised staff of Design Luxembourg. It is neither sold nor transferred. The following providers have access to it, strictly within the scope of their service:
- Hetzner Online GmbH (Germany) — site hosting;
- MailerSend — service emails;
- Brevo — newsletter;
- Google — spam protection (reCAPTCHA) [To be completed: and audience measurement, if Google Analytics 4 is chosen];
- YouTube and Vimeo — playback of embedded videos, after your consent;
- Focuna — donations.
Some of these providers may transfer data outside the European Union, notably to the United States. [To be completed: safeguards for each transfer.]
Your rights
You have the right to access, rectify, erase, restrict, object to the processing of and port your data, and the right to withdraw any consent at any time. To exercise these rights, write to email hidden; JavaScript is required; you will receive an answer within one month.
If you consider that your rights are not respected, you may lodge a complaint with the National Commission for Data Protection (CNPD), 15, boulevard du Jazz, L-4370 Belvaux — cnpd.public.lu.
Security
The site is served over HTTPS only. Members’ area passwords are stored in hashed form, unreadable even by Design Luxembourg.
Last updated: [To be completed].